Sight or Hearing Loss | Accessibility

Sight or hearing loss?

Everyone deserves equal access to products and services, regardless of the challenges they may face. For those customers with reduced sight or hearing, we offer a range of options to help customers get the information they require.

If you're concerned about the impact that reduced sight or hearing may have, please let us know and we'll be happy to support and explain some of the ways we can help.

Some of the options we offer for key documentation include:

Larger print
Braille
Audio format

You can contact us and we'll find the best way to support you.

Helpful support groups and charities

Just so you know, the links will open in a new window. These links are to external organisations, and Scottish Friendly is not responsible for their content.

RNIB

The RNIB specialises in supporting people who are experiencing sight loss.(Just so you know, the links will open in a new window.

Visit RNIB

Age UK

A charity that offers support and guidance to older people in the UK.

Visit Age UK

British Deaf Association (BDA)

The BDA is the UK’s leading charity run by Deaf people for Deaf people.

Visit BDA