My Pension
Whether you're planning for retirement or reviewing your existing pension, our pension hub brings together helpful guides, practical tools and fund information in one place. Explore articles, calculators and fund details to help you better understand your pension options.
The information on this page is relevant to all pension customers. If your pension was previously with Fidelity, you'll find additional information specific to your pension plan here.
Pension Guides
Explore our pension guides for clear, straightforward information on pensions, retirement planning and the topics that matter most to your future.
Pension Tools
Explore our pension tools to help you understand your retirement savings and find useful information about planning for the future.
Get in touch
Our Glasgow-based Customer Service team is available to help you. Whatever your query, we'll provide a friendly greeting and our best customer care.
Ex-Fidelity pension customers
For queries relating to your transferred Fidelity pension:
Phone (UK) - 0333 052 7214
Phone (Outside of the UK) - +44 333 052 7214
Email - [email protected]
Write - Scottish Friendly Assurance Society Ltd, Galbraith House, 16 Blythswood Square, Glasgow, G2 4HJ
Contact form - Send us a message by completing our online contact form.
Lines are open 8.30am-5.30pm, Monday to Friday (excluding bank holidays). Calls may be monitored for quality and feedback purposes.
General enquiries
For all general enquiries:
T (UK): 0333 323 5433
T (Eire): 3531 800 816 736
Lines are open 8.30am-5.30pm, Monday to Friday. Excluding bank holidays.
Calls may be monitored for quality and feedback purposes.
Ex-Canada Life customers
For queries relating to Canada Life customers:
Lines are open 8.30am-5.30pm, Monday to Friday. Excluding bank holidays.
Calls may be monitored for quality and feedback purposes.
Ex-Mobius Life customers
For queries relating to Mobius Life customers:
Lines are open 9.30am to 4pm, Monday to Friday. Excluding bank holidays.
Calls may be monitored for quality and feedback purposes.

