Proposed merger of Scottish Friendly and OneFamily

We’re proposing to join Scottish Friendly and OneFamily together to create one of the UK’s largest mutual organisations with 2.3 million members.

Scottish Friendly and OneFamily are proposing to merge to create a single member-owned mutual. The combined mutual would operate under the group name of OneFamily.

By combining our experience of over 200 years serving our members and communities, we want to create one of the UK’s largest, and most experienced, mutual organisations.

This would give us the capacity to further improve the long-term value of our products and services, while continuing to reinvest our profits to benefit our members and communities.

As we’re both member-owned, the merger needs to be agreed by OneFamily’s members and by the delegate members who represent the members of Scottish Friendly as well as receive regulatory approval.

Subject to the approval of the merger, all policies are expected to transfer to OneFamily in early 2027. This means your membership will move from Scottish Friendly to OneFamily and you will become a member of OneFamily.

The combined mutual organisation will operate under the group name of OneFamily and the Scottish Friendly brand will remain as part of a multi-brand group.

Shared future built on mutual values

Hear from Scottish Friendly’s Chair John McGuigan, and OneFamily CEO Jim Islam, as they look ahead to a shared future built on mutual values.

How we believe this would benefit our members

A wider range of affordable products

Access to more great value investment and protection products for our members. 

More benefits for our members

The merger will help us introduce even more benefits to help our members save more in the future. 

A better customer care experience

Through improved digital infrastructure and technology. 

More opportunity

To invest in charities and communities.

Proposed transfer Q&A

Read our FAQs below.

Key facts of the transfer

If you'd like to understand the proposed merger in more detail, the Statement of Proposed Transfer of Engagements explains what's being proposed and why.

Independent actuary report

An Independent Actuary has been appointed to report on the proposed transfer and whether it is fair to members and policyholders.

With-profits actuary report

Read the report of Scottish Friendly’s with-profits actuary confirming their view that policyholder interests were considered as part of the merger proposal.

Important documents for with-profits customers

Read important information and supporting documents relating to the proposed transfer of your policy, including customer communications.

Important documents for Jersey & Bailiwick of Guernsey customers

Read important information and supporting documents relating to the proposed transfer of your policy, including court documents and customer communications.

How to contact a member delegate

If you have any questions or would like to talk things through, you can contact a delegate who will be happy to help.

Email us: [email protected]

Proposed merger with OneFamily and your policy

General enquiries

Lines are open 8.30am-5.30pm, Monday to Friday. Excluding bank holidays. Calls may be monitored for quality and feedback purposes.