Ex-Fidelity pension customers
If your pension policy has transferred from Fidelity to Scottish Friendly, you'll find everything you need here, including guides, tools and investment information.
Type PENSION into the fast track code section (top right of this website) for quick access to register for your online pension account.
Your investment options
Your pension savings are invested with the aim of helping them grow over time. There are different investment options available, depending on how you want your pension savings to be invested and your plans for retirement.
Find out more about your investment options below and the things to consider when making investment decisions.
Investment pathways
Investment pathways provide four ready-made options designed around different retirement plans, helping you choose an investment approach based on how you expect to use your money.
Self-select funds
Self-select funds allow you to choose where your pension is invested from a range of available funds.
Guides to help you understand your pension
From understanding investments and pension tax to planning when to retire, our guides cover some of the key things you may want to know about your pension and retirement.
Explore your retirement
Use our tools to explore what your pension savings could mean for your retirement and the different ways you could take your money.
Get in touch
Our Glasgow-based Customer Service team is available to help you. Whatever your query, we'll provide a friendly greeting and our best customer care.
Ex-Fidelity pension customers
For queries relating to your transferred Fidelity pension:
Phone (UK) - 0333 052 7214
Phone (Outside of the UK) - +44 333 052 7214
Email - [email protected]
Write - Scottish Friendly Assurance Society Ltd, Galbraith House, 16 Blythswood Square, Glasgow, G2 4HJ
Contact form - Send us a message by completing our online contact form.
Lines are open 8.30am-5.30pm, Monday to Friday (excluding bank holidays). Calls may be monitored for quality and feedback purposes.
General enquiries
For all general enquiries:
T (UK): 0333 323 5433
T (Eire): 3531 800 816 736
Lines are open 8.30am-5.30pm, Monday to Friday. Excluding bank holidays.
Calls may be monitored for quality and feedback purposes.
Ex-Canada Life customers
For queries relating to Canada Life customers:
Lines are open 8.30am-5.30pm, Monday to Friday. Excluding bank holidays.
Calls may be monitored for quality and feedback purposes.
Ex-Mobius Life customers
For queries relating to Mobius Life customers:
Lines are open 9.30am to 4pm, Monday to Friday. Excluding bank holidays.
Calls may be monitored for quality and feedback purposes.
Manage your beneficiaries
Download and return a beneficiary nomination form by post.
You can also do this online when logged in to your pensions account - login here.