Essential Maintenance 

Due to essential maintenance, you may be unable to access your account or our application process from 6am until 3pm on Saturday 14th March. We apologise for any inconvenience this may cause.

Closure of the Rational Shelley Sub-Fund

You may have recently been contacted by Scottish Friendly about the closure of the Rational Shelley sub-fund.

We will close the Rational Shelley sub-fund on 1st October 2025 and transfer all policies into the Scottish Friendly Main Fund.

Update December 2025: Following the closure of the sub-fund, claim payments from January 2026 have been uplifted by 16% to reflect the distribution of all assets in the sub-fund.  Further detail is set out in [6] below.

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FAQs

Read some of our Frequently Asked Questions below:

What do I do if I need help?

Our Glasgow-based Customer Service team is available to help you. Find out how to email us, write to us or speak directly to a member of the team below. Whatever your query, we'll provide a friendly greeting and our best customer care.

Call us

(UK) 0141 483 5954 or

(Eire) +44 141 483 5954.

Lines are open 8.30am-5.30pm, Monday to Friday. 

Calls may be monitored for quality and feedback purposes.

Contact form

Send us a message with your questions or feedback by completing our online contact form.

Write to us

Scottish Friendly Assurance Society Ltd

Galbraith House

16 Blythswood Square

Glasgow

G2 4HJ