Festive Opening Hours – Details of our phone line availability during the festive season can be found here.

Closure of the Rational Shelley Sub-Fund

You may have recently been contacted by Scottish Friendly about the closure of the Rational Shelley sub-fund.

We will close the Rational Shelley sub-fund on 1st October 2025 and transfer all policies into the Scottish Friendly Main Fund.

Update December 2025: Following the closure of the sub-fund, claim payments from January 2026 have been uplifted by 16% to reflect the distribution of all assets in the sub-fund.  Further detail is set out in [6] below.

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FAQs

Read some of our Frequently Asked Questions below:

What do I do if I need help?

Our Glasgow-based Customer Service team is available to help you. Find out how to email us, write to us or speak directly to a member of the team below. Whatever your query, we'll provide a friendly greeting and our best customer care.

Call us

(UK) 0141 483 5954 or

(Eire) +44 141 483 5954.

Lines are open 8.30am-5.30pm, Monday to Friday. 

Calls may be monitored for quality and feedback purposes.

Contact form

Send us a message with your questions or feedback by completing our online contact form.

Write to us

Scottish Friendly Assurance Society Ltd

Galbraith House

16 Blythswood Square

Glasgow

G2 4HJ