Other ways to speak with us
We recognise that some customers may find it hard to write to us or speak to us on the phone, which in turn can create challenges when managing their account. Some reasons for this may be if the customer doesn’t speak English, find difficulty in reading or feel anxious when speaking on the phone.
We want to provide you with any support you require to make your experience with us as straightforward as possible.
In order for us to do so, it is important that we understand what support you need. Please contact us, so we can work with you to find the best way we can help you.
Helpful support groups and charities
Just so you know, the links will open in a new window. These links are to external organisations, and Scottish Friendly is not responsible for their content.
We're here to help
If you are looking for help with managing your account, you can call, write or send a message.
Call us
(UK) 0333 323 5433 or (Eire) 3531 800 816 736.
For Canada Life customers please call 0330 135 9539.
Lines are open 8.30am-5.30pm, Monday to Friday.
For Mobius Life customers please call 01733 353405, Monday to Friday 9.30am to 4pm.
Calls may be monitored for quality and feedback purposes.
Write to us
Scottish Friendly Assurance Society Ltd
Galbraith House
16 Blythswood Square
Glasgow
G2 4HJ