Support with illness or disability
We know that it can be difficult to manage your account if you're dealing with an illness or disability – even if the impact is only temporary.
We understand that everyone is affected differently and it's important to provide you with the right support that works best for you. An example would be to make changes to the way we communicate with you to make it easier to contact us or to access your money.
You can contact us and we'll happy to work with you to find the best way we can support you.
Helpful support groups and charities
Just so you know, the links will open in a new window. These links are to external organisations and Scottish Friendly is not responsible for their content.
We're here to help
If you're looking for help with managing your account, you can call, write or send a message.
Call us
(UK) 0333 323 5433 or (Eire) 3531 800 816 736.
For Canada Life customers please call 0330 135 9539.
Lines are open 8.30am-5.30pm, Monday to Friday.
For Mobius Life customers please call 01733 353405, Monday to Friday 9.30am to 4pm.
Calls may be monitored for quality and feedback purposes.
Write to us
Scottish Friendly Assurance Society Ltd
Galbraith House
16 Blythswood Square
Glasgow
G2 4HJ